Terms of service

Detainment: This website is the property of MINA TENUE SHOP. Your use of this site, including access to information, services and products, is governed by our Terms and Conditions and Information Security policies.

Terms of Service: By using the services provided through this site, you agree to the Terms of Service, which may be updated from time to time. We recommend that you check these Terms regularly to stay aware of any changes.

Access to the Site: Access to this Site is granted on a temporary basis, and MINA TENUE SHOP reserves the right to withdraw or modify the Services without notice. We assume no responsibility for any interruptions or temporary unavailability of the site.

Product Representation: Not all designs and items featured on the Site are available in our showroom or at other retailers. While we strive to display products as accurately as possible, we cannot guarantee that the color representation on your screen will be accurate.

Registration and Order Process

Placing Orders: By placing an order, you consent to the use of your information for the purpose of delivering products and services, including sharing it with third parties involved in the transaction process.

Minor Users: If you are under the age of 18, please inform a guardian of your purchases.

Prices and Currency Conversion

Currency and Prices: Prices are mainly displayed in RON. For your convenience, we also display prices in the local currency of the country where our products are available. These prices are calculated based on the daily exchange rate.

Daily Exchange Rate: The exchange rate used to convert prices is updated daily to reflect current market conditions and to ensure accurate prices tailored to your location.

Transparency: Please note that while we strive to provide accurate prices, fluctuations in exchange rates may affect the final amount billed.

Payment Information

Payment Method: Payments are made online at the time of order placement. All prices include VAT and are displayed in RON.

Payment Security: Orders are processed securely. We implement anti-fraud measures, including 3-D Secure protocols and manual checks of suspicious transactions, to protect your information.

Promotional Campaigns

Limited Stock: Promotional products are available in limited quantities.

Promotion Period Order Processing: Orders placed during promotional campaigns may require an additional 72 hours to ship.

Legal and Copyright Issues

Applicable Law: Transactions are governed by Romanian law. Any disputes will be settled amicably or by the International Commercial Arbitration Tribunal of the Romanian Chamber of Commerce and Industry.

Intellectual Property Rights: All content on this website is the property of MINA TENUE SHOP or its licensors and is protected by copyright. No part of the site content may be used for commercial purposes without express written consent.

Use of Software: You may not modify, decompile or create derivative works from any software provided on this site without prior consent.

Customer Support

Contact Information: For assistance, please contact our support team at office@tenue-shop.ro.